Ativo Programs for Jira 📖 Documentation
  • Getting started
    • Quickstart guide
    • Prerequisites
    • Installation
      • Updates
    • Cheat sheet
  • Configuration
    • Permissions
    • Team
    • Program (release train)
    • Period (program increment)
    • Project and Jira (JQL) filters
  • Preparing a Program Increment (PI)
    • Program cycle
    • Feature backlog
  • Program Increment (PI) planning
    • Plan issues
    • Plan epics (features)
    • Plan dependencies
    • Raise risks and impediments
    • PI Objectives
    • Capacity
    • Team breakout
  • Scrum of scrums / Art Sync
    • Scrum of scrums and art-sync preparation
    • Progress per team
    • Progress per program
  • Cross-pi
    • Cross-PI dependencies
  • Advanced
    • Export issues, PI objectives, milestones and capacity to Excel
    • Ativo Programs custom fields
      • Field sharing
      • Ativo Program fields use PI keys since April 2023
    • Fields added to screens
    • Issue types
    • Limit permissions of suppliers
    • Jira Service Management tickets on the program board
    • Server to cloud migration
  • REST API
    • Authentication
    • Version
    • Cloud REST API Rate Limiting
    • Cloud REST API
    • Data Center REST API
  • Training
    • User training
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On this page
  • Epic Issue type
  • Configure the Epic Issue Type
  • Related error message
  1. Advanced

Issue types

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Last updated 4 months ago

Epic Issue type

Ativo programs uses Jira Epics to save features of programs.Some Jira instances modify the default epic issue type. In order to let Ativo Programs function properly with modified Epic Issue Types, the Jira Administrator should set the Epic Issue Type in the Ativo Administration screen.

Configure the Epic Issue Type

To configure the Epic Issue Type as a Jira Administrator:

  • Go to the Apps (Add-on) Jira Administration page

  • Click on Issue Types in the left navigation bar

  • Select the Epic issue type

  • Click on Save

If left blank, the application will assume the default id for the epic issue type.

Related error message

If the epic issue type is not defined and the default can not be used, the following error message is shown:

The Epic Issue Type is not set. Ask your Jira admin to select it in Jira settings > Manage Apps > Ativo Programs > Issue Types