Ativo Programs for Jira 📖 Documentation
  • Getting started
    • Quickstart guide
    • Prerequisites
    • Installation
      • Updates
    • Cheat sheet
  • Configuration
    • Permissions
    • Team
    • Program (release train)
    • Period (program increment)
    • Project and Jira (JQL) filters
  • Preparing a Program Increment (PI)
    • Program cycle
    • Feature backlog
  • Program Increment (PI) planning
    • Plan issues
    • Plan epics (features)
    • Plan dependencies
    • Raise risks and impediments
    • PI Objectives
    • Capacity
    • Team breakout
  • Scrum of scrums / Art Sync
    • Scrum of scrums and art-sync preparation
    • Progress per team
    • Progress per program
  • Cross-pi
    • Cross-PI dependencies
  • Advanced
    • Export issues, PI objectives, milestones and capacity to Excel
    • Ativo Programs custom fields
      • Field sharing
      • Ativo Program fields use PI keys since April 2023
    • Fields added to screens
    • Issue types
    • Limit permissions of suppliers
    • Jira Service Management tickets on the program board
    • Server to cloud migration
  • REST API
    • Authentication
    • Version
    • Cloud REST API Rate Limiting
    • Cloud REST API
    • Data Center REST API
  • Training
    • User training
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On this page
  • Ativo Programs server/data center to cloud migration
  • When migrate?
  • How to migrate?
  • Complete the migration
  • In case of errors
  • FAQ
  1. Advanced

Server to cloud migration

PreviousJira Service Management tickets on the program boardNextAuthentication

Last updated 2 years ago

Ativo Programs server/data center to cloud migration

Ativo supports a migration of Ativo Programs data from Jira Server / Data Center to Jira Cloud.

You can use the to migrate Ativo Programs data.

When migrate?

Migrate the Ativo Programs data after all Jira projects used in Ativo are migrated. (You can also include it in the last Jira project(s) migration run).

If you accidentally migrate Ativo Programs data before all Jira projects have been migrated, then you’ll need to do an additional migration run afterwards.

WARNING Do not run a migration of Ativo Programs data when you already started to make changes in Ativo on the cloud. The migration overwrites the configuration changes each time.

How to migrate?

  • Install Ativo Programs for Jira on the cloud instance.

  • Migrate all Jira projects used in Ativo

  • Create a migration run of the Ativo Programs app data (you can include the Ativo data migration with a Jira project migration if you want)

  • Upon successful migration, you will see an ‘INCOMPLETE’ status (see next section to complete the migration).

Complete the migration

Ativo Programs migrates all configuration metadata, except for the Ativo Programs admins configuration.

To update the Ativo Programs admins:

  • Go to Jira settings > Manage Apps > Ativo Programs > Admins

  • Remove the entries

  • Select the Ativo Programs admin groups and/or users

  • Click Save

In case of errors

FAQ

What data is migrated during the app migration?

All Ativo Programs configuration metadata is migrated, except for the Ativo Programs admins configuration.

Migrated data includes:

  • Configuration of Teams, Programs and Periods (Program Increments)

  • Capacity, Milestones, PI Objectives

  • Ativo Programs application settings (See Jira > Settings > Manage apps > Ativo Programs)

Migrated data excludes:

  • Actual Jira issues and other business data saved as a Jira ticket

  • Ativo Programs admins configuration

Can I run the Ativo Migration multiple times?

Yes, but the Ativo Programs data on the cloud will be overwritten each time. Don’t run an Ativo Programs migration when you’ve already done changes on the cloud.

Can I backup/import data?

Yes, go to Jira admin > Manage Apps > Ativo Programs > Import / export .

Note: you can only import/export data on the same host. Importing data will overwrite all data.

Where can I find more information on the Jira migration?

Open the .

Contact the in case of errors.

Jira Cloud Migration Assistant
Ativo Programs support team
https://www.atlassian.com/migration/
Jira Cloud Migration Assistant