# Prerequisites

* Use **Jira** Cloud, Jira Server (> 7.8.0) or Jira Data Center (> 7.8.0).
* Use a **two layer deliverables structure** composed of epics (called “features” in the application), and underlying tickets (stories, spikes, bugs, tasks …). Sub-tasks and sub-bugs can also be used by teams, but will not be visible on the program planning board.
* When using the **Jira Cloud** platform: we only support ‘**company-managed**’ (‘Classic’) Jira projects. The ‘team-managed’ (‘next-gen’) are not supported, as they don’t support the necessary functionality to collaborate between teams. ([more info](https://support.atlassian.com/jira-service-management-cloud/docs/what-are-jira-service-management-next-gen-projects/))
* Work **iteratively** in periods (called “Program Increments” or “PI” in **SAFe®** terminology) at program level. ([more info](https://ativo.io/docs/period-setup/))
* Teams can work using a **Scrum** or **Kanban** methodology.
* Teams can use **Story Points** or **Man Days** for their estimations, or use **no estimations** at all.
* Teams should use the same **cadence** (sprint start and end dates) within the same PI. There is a tolerance of 2 days for teams starting a bit earlier or later.
* The application is displayed in **English only** (contact support for upcoming language support).


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